Resolving a Software Purchase Hassle
On March 8, I purchased the full version of Adobe Acrobat 10 over the phone, using an Adobe account registered with my organization’s address in Sanford, Florida. The sales rep said I would receive a confirmation email with download instructions and a serial number to activate the software. Weeks later, despite numerous phone calls and chats with customer service, I still haven’t gotten a serial number. Help!
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